Refund policy

1. Return Eligibility

We accept returns if:

  • Product is damaged
  • Wrong item delivered
  • Size issue (if applicable)

2. Return Time

  • Return request must be made within 3 days of delivery

3. Non-Returnable Items

  • Used products
  • Opened perfumes
  • Undergarments
  • Clearance items

4. Refund Method

  • Refund via:
    • Bank transfer
    • Easypaisa / JazzCash
  • Processing time: 5–10 working days

5. Exchange Policy

  • Exchange available for size issues
  • Customer may bear shipping cost (if not our fault)